Returns & Exchanges

At GravaStar UK, we want you to be fully satisfied with your futuristic audio gear. If you are not completely happy with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack your GravaStar product in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship to Hub

  Affix the provided shipping label to your package and drop it off at any authorized UK courier location for tracked delivery.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, your refund or exchange will be processed within 5-7 business days.